A SaaS Startup

Software / Internet · 2024

Shipped an MVP in 8 weeks, reaching 200+ paying businesses in 3 months.

Challenge

A 3-person team needed to validate product-market fit on a tight budget.

Solution

Delivered multi-tenant SaaS architecture, subscription billing and an admin console, plus smart service to cut early support cost.

Results

  • MVP live in 8 weeks
  • 200+ paying customers in 3 months
  • 35% lower support cost

Products used

Custom SaaSSmart Customer Service

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