A Retail Chain Brand

Retail / Chain · 2025

Private-domain membership + live commerce lifted repurchase from 18% to 41%.

Challenge

Store traffic plateaued and members went dormant, with no online-offline growth loop.

Solution

Built membership CRM and WeCom private domain, combined with brand live rooms and flash sales into a closed loop.

Results

  • Repurchase 18% → 41%
  • 500k+ private-domain users
  • +60% single-session GMV

Products used

ERP / CRM SuiteLive Commerce
Back to cases

Your business can replicate these results

Contact us for a tailored diagnosis and plan.

Contact us